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By Alex Stark The Squeeze—What Tariff Price Hikes, a 2% Economy, the Carrier Capacity Crunch, and a Wharton AI Study All Have in Common The calendar says May. The weather outside my window in northeast Pennsylvania says early April. The trees are just starting…

By Alex Stark Look Underneath—Why Customer Loyalty, AI, Cash Flow, and the Global Helium Supply Are All Quietly Shifting I’m coming back from business travel this week on the West Coast. Travel can be a bit of a grind. Rental cars, traffic, crowded airports.…

By Alex Stark The Math Behind the Hype—CX ROI, the AI Spending Surge, Compute Scarcity, and the Cyber Shock Coming for Supply Chains Tax season wrapped this week, the Northeast finally (fingers crossed) committed to spring, and I managed a couple of jogs without…

By Alex Stark Oil Prices, Supply Chain Disruptions, AI Noise, and the Data Center Backlash It’s hard to stay focused on the tasks and goals for the year when you find yourself constantly looking over your shoulder. I’m continually drawn to the oil situation…

By Alex Stark I heard last night on the weather report for my area that we are on a “roller coaster.” Temps are getting whipsawed daily. One day it’s 70 degrees and sunny, and then 36 hours later it’s 40 degrees colder. It’s hard…

By Alex Stark I spent the week traveling to our corporate headquarters in Seattle for a company-wide meeting. Operations leaders, transportation managers, and department heads from across the country gathered for our annual Year Beginning Meeting. This meeting reflects on the previous year’s performance…

By Alex Stark I was joking with a friend the other day about pulling out the driveway snow markers we have along our driveway. When is the right time? For those of you who do not experience the winter bliss of several inches of…

By Alex Stark What a difference a couple of days makes. An already “functional but fragile” economy is being tested by the events in Iran that started this past weekend. There have been some less-than-cheerful news items that have rolled up this week. The…